Full title: Ubisoft says you “cannot complain” it shut down The Crew because you never actually owned it, and you weren’t “deceived” by the lack of an offline version “to access a decade-old, discontinued video game”

Ubisoft’s lawyers have responded to a class action lawsuit over the shutdown of The Crew, arguing that it was always clear that you didn’t own the game and calling for a dismissal of the case outright.

The class action was filed in November 2024, and Ubisoft’s response came in February 2025, though it’s only come to the public’s attention now courtesy of Polygon. The full response from Ubisoft attorney Steven A. Marenberg picks apart the claims of plaintiffs Matthew Cassell and Alan Liu piece by piece, but the most common refrain is that The Crew’s box made clear both that the game required an internet connection and that Ubisoft retained the right to revoke access “to one or more specific online features” with a 30-day notice at its own discretion.

  • @ILikeTraaaains@lemmy.world
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    227 days ago

    If they don’t sell the game but a long term rental license, then they should not say “we’ve sold 1234557890 copies of <game>”.

      • @ace_of_based@sh.itjust.works
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        7 days ago

        It was deliberate choice by them to make even the single player campaign online homie. It ain’t an mmo, and it never should have been built like this.

        Don’t even play like that wasnt fucked up, ok? If your actual argument is “i think companies should get to do what they want” them say that, with your whole chest, not this Weak socratic-method-bootlick-bull…

        Take that stand and defend it. Or you could also stfu

        • @RowRowRowYourBot@sh.itjust.works
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          -87 days ago

          It was deliberate choice by them to make even the single player campaign online homie.

          As one would expect from an online racing game. Anyone buying it would know in advance that single player offline modes do not exist when they bought the game.

          It ain’t an mmo, and it never should have been built like this.

          It kind of was and it was intended to work as it did by the company that made it.

          If your actual argument is “i think companies should get to do what they want”

          My argument us that this is a game designed to be played online only. When you bought the game the packaging/materials do not talk about offline play so you shouldn’t expect it to work in a way it expressly isn’t designed to do. Adults should be aware of what things do when they buy them.

          • @ace_of_based@sh.itjust.works
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            7 days ago

            It ain’t an mmo, and it never should have been built like this.

            It kind of was and it was intended to work as it did by the company that made it.

            Adults don’t dance around semantics in debate when they’re called out. I told you to stand up and this is your response? Mebbe you’re not even hidin! Maybe it’s the only way you can talk?

            I guess you disagree, but I find your speech pattern embarrassing and tiring.

            Be better eh? For me

            • @RowRowRowYourBot@sh.itjust.works
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              -27 days ago

              Your perspective seems to be you should get whatever you want regardless of the actual product you were sold and the terms of that sale. That’s not rational. You bought an online only game. If you wanted a single player offline mode to exist then you should have bought a game that had one.

                • Dremor
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                  6 days ago

                  Pretending authority is your only tactic. As the likely old-head here I deny you my permission to “be the adult in the room”

                  Call out use of argument from authority fallacy, call to his own authority instead… Quite ironic.

                  Well you know what, I call upon the deep magic of rule 2 to remove your message (for the part I didn’t quote, for those who wonder).

                  roll dice, get a critical failure “well fu…”

                  Anyway, please stay civil, no matter how heated a debate can become.

  • @arc@lemm.ee
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    197 days ago

    I think there is an implication that if you buy a game which is online by nature (e.g. an MMO) that the servers can and will shut down eventually. My cupboard is filled with defunct MMOs. And people do not “own” any commercial software per se, they run it under licence.

    So I don’t see that Ubisoft has any legal obligation here. But as a good will gesture they really should put the server code in escrow, or open source chunks of it so that games can continue to enjoy life after the company itself has no economic incentive to continue running it.

  • @Phoenicianpirate@lemm.ee
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    167 days ago

    This is why I will always have some nostalgia for physical media. I still got CDs I bought in the 90s (which I’ve copied onto my hard drives a long, long time ago) and while they need a like coaxing to work at times, they are forever mine and no one can take them from me.

    I was very hesitant to go on steam specifically for their ‘you don’t own shit even if you paid and followed the rules’ garbage.

    • keen
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      127 days ago

      Steam is crazy in how it’s still usable and not completely enshittified after existing for so many years. I don’t know how they do it

      • @infinitesunrise@slrpnk.net
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        7 days ago

        It’s called staying away from venture capital. It really is as simple as that. Because Valve has a lucrative business model they have no need or desire to raise capital from outside investors, therefore there is nobody to squeeze them for value at the expense of their customers.

        If you watch Cory Doctorow’s talk where he coined the word “enshittification” he explains how the process works, and it starts with outside investment. Enshittification is just a catchy term for value extraction, from the perspective of the customer.

        • keen
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          37 days ago

          Damn, now I understand the hype!

          A Blessing From The Lord

      • @Phoenicianpirate@lemm.ee
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        17 days ago

        I bought Star Wars squadrons and it worked for a bit. Now it doesn’t even boot and I don’t know why. Initially it was my shitty anti-virus that was causing the problem, but even after disabling it it doesn’t load.

  • @The_Caretaker@lemm.ee
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    197 days ago

    Some call it piracy when you download games, movies, music, software or books. I call it an online public library. In 2003 I used to get video games from the public library, install them on my PC and play them. You had to have the disk in your CD drive to play the game so when the game was due back at the library you could return or renew it. If game makers don’t provide hard copies then downloading is no different than using the library.

  • @carrion0409@lemm.ee
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    106 days ago

    I gotta thank Ubisoft for saving me money by consistently saying dumbass shit so I don’t buy their crappy games. The one Elon tweet was still pretty funny though I won’t lie.

    • @FeelzGoodMan420@eviltoast.org
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      7 days ago

      Does anyone defend them? I think what happens is that people get mad at them but then still buy the games anyway because they’re absolute fucking idiots. I believe this is what happens.

      • Bakkoda
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        66 days ago

        People are still buying the games. Call it what you want but if you give them money it’s your fault they keep doing this.

        • @carrion0409@lemm.ee
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          6 days ago

          Same goes for the people who whine about how broken COD is yet still buy it every single year. People often wonder why the game industry is the way it is, but then you realize the average person has a gold fish brain and will keep wasting their money on crap just to be disappointed over and over. Companies absolutely love that kind of customer and would rather rely on them than actually try.

  • @Mallspice@lemm.ee
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    137 days ago

    Ubisoft deserves to go bankrupt, get dissolved, and have their IP’s sold to people aren’t malicious.

    • Waryle
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      87 days ago

      No, make it a entirely employee-owned company, so they can vote the execs out, sanitize the culture, and keep the thousands of worker out of unemployment

        • Waryle
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          6 days ago

          The workers, the gamers, and the industry are glad you’re not in charge of anything, punishing them for things they have no control over, and wasting good talents and infrastructure.

          • @Mallspice@lemm.ee
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            5 days ago

            The workers and gamers would own the fucking companies if I was ‘in charge’. I have no intention of letting poor management ruin any of the games. I would kill Ubisoft to signal the end of an old rotten era and the beginning of a new, better era. Death is not a thing to be shunned and rejected as much as accepted as a vital step of the natural cycle. Like an over grown predator in the wilds, its death would sustain and entire ecosystem unto itself spurning the creation of newer smaller life.

            Why are you defending Ubisoft like they actually give a shit about their workers? They clearly don’t more than any other tech company otherwise they’d be more like Larian less like EA or Activision. There’s more reasons to kill them off and break them up than let them live.

                • Waryle
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                  03 days ago

                  You want to use the “throw everybody out and see what happens”, and you claim how much better things would be under your governance.

                  You’re talking like a Elon Musk wanna-be, even using shitty metaphors that mask all the complexity of the problems, and the cruelty that these kinds of decisions imply.

                  You want to throw 20k employees out without any consideration for the economic and personal consequences, not to mention all the other companies around who will see their business sometimes heavily impacted.

                  All this to make a stupid metaphor. You’re 14 at best.

  • @SSNs4evr@leminal.space
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    56 days ago

    The way of the future…VCRs went away. DVDRs went away, replaced with DVRs and membership streaming, where you can “buy” a movie on Amazon Prime, but if they lose the rights to the movie, so do you - oh well. Your Tesla will brick, if Elon gets mad at you, and your video games will stop working if “the man” unplugs the server. Oh, and dont get caught pulling out your old dusty VCR to record the Super Bowl to watch later…thats a copyright violation. The oligarchs want to make sure the plebes eventually own nothing. If the masters can take it all away, the peasants will do what they’re told, be quiet about it, and smile when in sight of the masters.

    • Scrubbles
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      67 days ago

      It’s because valve has always been transparent about it. They’ve also put in place a lot of protections for gamers, which is why I trust their store. Their stuff is also a license, but I have yet to see something pulled out of my inventory. Actually there was a game once, and it was a Ubisoft game now that I think of it. I believe that’s when they put in more protections.

      Ubisoft wants to make everything cloud dependent and then want us to be happy that we can’t play our games anymore. They lost all of my trust. If it’s not a purchase, then it’s a rental in my eyes, and I’d never pay more than $20 for a rental.

      • @GeneralEmergency@lemmy.world
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        07 days ago

        It’s because valve has always been transparent about it

        Gonna stop you right there. It’s only recently, after being forced to. That Steam highlights that you are buying a licence.

        • Scrubbles
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          26 days ago

          Yeah, but it’s always been a license. I’ve never been unaware of that, it’s only now that publishers are starting to abuse that fact that they’re making it obvious. Again, I’ve never been burned by valve, so I trust them. Maybe that’ll change some day, but for now, that’s why they’re doing better.

  • @ElectroVagrant@lemmy.world
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    2548 days ago

    Ubisoft cannot complain when gamers “pirate” their games then.

    If buying isn’t owning, piracy isn’t theft and all that.

    • P03 Locke
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      -488 days ago

      Goddammit… get the quote right:

      If buying ain’t owning, piracy ain’t stealing.

      • Beacon
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        1088 days ago

        Whose exact quote do you think you’re quoting? Every time i hear this phrase it’s always said the way OP said it, never the way you said it. Also please try to talk to people in a less pissy way

      • @RightHandOfIkaros@lemmy.world
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        418 days ago

        Piracy was never stealing, in so far as legality is concerned in the USA, at least.

        Stealing requires the owner of the stolen thing to be deprived access of that thing. If someone steals your car, you cannot access it anymore, since it was removed from you by the thief.

        Piracy copies your car, meaning you still can access your car but someone else can drive a copy of your car. The first example is a major inconvenience to you, the second example has absolutely no negative effect on you.

        It is why instances of piracy that make it to a court of law are tried as Copyright Infringement cases, and not theft or piracy cases. When your ISP spies on you and sends you a letter after you pirate something in an insecure manner, you get sent a Notice of Copyright Infringement, not a Notice of Theft.

      • Owl
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        27 days ago

        Not only is that not a quote, but its not even right. Piracy was never stealing, its copyright infringement.

      • Fingolfinz
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        17 days ago

        Thanks for the clarification, it really drastically changes the meaning when said like this versus op…

  • @njm1314@lemmy.world
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    1778 days ago

    Ubisoft you can’t complain if I pirate your games, because I never actually bought them and you weren’t deceived by a lack of purchase.

    • @SpicyColdFartChamber@lemm.ee
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      8 days ago

      Hijacking.

      Are you European Union Citizen? Do you like games?

      Do you want to own games again? and not just “License” them? Then please join the Stop destroying Videogames Initiative.

      Initiative - https://citizens-initiative.europa.eu/initiatives/details/2024/000007_en

      (Only sign if you are a EU citizen!)

      It’s an initiative to get the European parliament to discuss the matter all together, and Iirc, it already has some members that support it. (So It’s not just any ordinary petition that will go nowhere.)

      We have already collected 42% of the 1 million signatures from European citizens required. But the deadline is June 2025 and if we don’t get enough signatures by then, it won’t be looked at by the European commission. So to at least get the matter to be discussed, please sign!

      (ONLY FOR European Union citizens! No one else! Please do not sign if you aren’t an EU citizen. Also No Brits! there’s another initiative for the UK.)

      Short video explainer about the initiative - https://youtu.be/mkMe9MxxZiI

      For more info visit https://www.stopkillinggames.com/

      You can also view the petitions for other countries - (Australia, Canada, UK, Brazil… and more)

        • @SpicyColdFartChamber@lemm.ee
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          8 days ago

          No, please don’t sign if you are American. That can harm the petition with false signatures.

          This is strictly ONLY for European union citizens!

          Don’t worry, you can still help by spreading the message among your EU friends or family members(You don’t have to be a gamer to care about this or vote in this!). A lot of the exposure to this initiative is lacking when it comes to non-english speaking EU citizens. You can help there.