The older staff don’t give a shit. The poor teenager/young adult on the door is ordered to man it. Them thinking “why didn’t they show me their bag?”. “Was I rude?”. “Was I assertive enough?”. “Were my bosses watching”. Then going home neally in tears thinking they will get a lecture next time they’re rostered.

It’s good and all to say no but how many people actually take it up with management and say “putting young people on the door is wrong” . Not many.