• @dumblederp@aussie.zone
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    1 month ago

    I love when the government calls on a private number and asks me to confirm my name, DOB, address, etc. “Absolutely not, I have no way of confirming who you are”. They seem shaken by the response. Given their atrocious security protocol there’s no way I’m giving a private number any of that info.

    • @MeanElevator@aussie.zone
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      61 month ago

      We recently had to do this as part of a campaign. First thing I would say to the person on the other side ‘If you’re not comfortable confirming this, please email the address provided with the correspondence’.

      I completed all my calls in about 15 minutes and fobbed the work onto the team that was monitoring the inbox.

      Such a stupid way of doing things